The Better Finance Solutions LLC ("The Better Finance Solutions," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, services, forms, and communications.
This Privacy Policy explains what information we collect, how we use it, how information may be shared, and your choices regarding your personal information and communications with us.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing address
- Information submitted through contact forms, consultation forms, questionnaires, or client forms
- Information necessary to provide requested financial or credit-related services
- Communications you send to us
- Payment and transaction-related information
- Other information you voluntarily provide
If you make a purchase through our website or services, payment information may be collected and processed by a third-party payment processor acting on our behalf.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, operating system, pages visited, interactions with our website, and similar usage information.
We may also use cookies, pixels, and similar technologies to operate our website, understand how visitors use our services, improve our website, and support advertising and analytics activities.
How We Use Your Information
We may use information we collect to:
- Provide and manage our services
- Respond to inquiries and requests
- Communicate with clients and prospective clients
- Schedule and manage consultations or appointments
- Provide customer support
- Process transactions
- Provide account or service-related updates
- Improve our website, products, and services
- Send marketing or promotional communications where permitted
- Detect or prevent fraud
- Maintain the security of our services
- Comply with applicable laws and legal requirements
- Enforce our agreements and policies
- Carry out other purposes disclosed to you when your information is collected
How We Share Information
We may share information with service providers that assist us in operating our business and providing our services, including providers that support website hosting, customer management, scheduling, payment processing, analytics, communications, and other business functions.
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, property, safety, or security of The Better Finance Solutions LLC, our customers, or others.
Information may also be disclosed in connection with a merger, acquisition, financing, sale of assets, or similar business transaction.
We may share information when you specifically authorize or request us to do so.
SMS Privacy and Mobile Information
When you voluntarily provide your mobile phone number and consent to receive SMS communications from The Better Finance Solutions LLC, we may use your mobile number to communicate with you through text messages.
SMS communications may include conversational messages, responses to inquiries, consultation or appointment communications, customer support messages, account or service-related communications, and other communications related to services you have requested.
Your decision to consent to SMS communications is voluntary. Consent to receive SMS messages is not a condition of purchasing any goods or services.
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.
We may use service providers as necessary to facilitate the delivery of SMS communications on our behalf. Such service providers may process information only as necessary to provide those communication services.
SMS Terms of Service
By providing your mobile phone number and affirmatively consenting to receive SMS communications from The Better Finance Solutions LLC, you agree to receive conversational and service-related SMS messages from us.
Messages may include:
- Responses to inquiries
- Consultation and appointment communications
- Customer support messages
- Client service updates
- Account-related communications
- Other conversational communications related to services you request
Message frequency may vary.
Message and data rates may apply.
Reply STOP at any time to opt out of receiving SMS messages.
Reply HELP for assistance.
Consent to receive SMS communications is not a condition of purchasing any goods or services from The Better Finance Solutions LLC.
If you opt out by replying STOP, we may send a confirmation message acknowledging your opt-out request. You will no longer receive SMS messages from us unless you subsequently provide consent again.
SMS Consent and Website Forms
When SMS consent is requested through a form on our website, SMS consent is optional and is obtained separately from other information submitted through the form.
Checking an SMS consent box authorizes The Better Finance Solutions LLC to send SMS communications according to the disclosures provided with the form and these SMS Terms of Service.
You may choose not to consent to SMS communications and still submit an inquiry or request services where otherwise available.
Your Choices
Email Communications
If you elect to receive marketing or informational emails from us, you may unsubscribe using the unsubscribe link contained in those communications.
Even after opting out of promotional emails, we may continue sending administrative, transactional, account, or service-related communications when necessary to provide services you requested.
Advertising and Analytics
We may use third-party service providers and analytics or advertising partners to understand how visitors interact with our website and to support our marketing activities.
These providers may use cookies, pixels, or similar technologies according to their own privacy practices.
These services may include providers such as Google, Meta, LinkedIn, Microsoft, or other analytics and advertising platforms used by The Better Finance Solutions LLC.
The SMS consent restrictions described in this Privacy Policy apply regardless of our use of advertising or analytics providers. Mobile opt-in and text message consent information will not be shared with third parties or affiliates for their marketing or promotional purposes.
Third-Party Websites and Services
Our website may contain links to websites, products, or services operated by third parties.
The Better Finance Solutions LLC is not responsible for the privacy practices or content of third-party websites or services. We encourage you to review the privacy policies of third-party services before providing personal information to them.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, electronic storage system, or information security system can be guaranteed to be completely secure.
Children's Privacy
Our services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children under 13.
If we become aware that information has been collected from a child under 13 in violation of this policy, we will take reasonable steps to address the information.
International Visitors
Our services are operated in the United States and are primarily intended for individuals located in the United States.
If you access our services from another country or region, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, services, legal requirements, or other circumstances.
Any updated Privacy Policy will be posted on this page with a revised "Last Updated" date.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions regarding this Privacy Policy, our privacy practices, or your SMS communications, please contact:
The Better Finance Solutions LLC
Email: [email protected]